Questions answered.
Journeys made easier.

We recommend booking as early as possible, particularly for peak travel periods, large groups, special events and journeys requiring a specific vehicle. If your travel is urgent, contact our team—we will always assist where availability allows.

Complete the website enquiry form or contact our booking team. Please include the date, pickup and destination, passenger count and any luggage or special requirements.

No. An enquiry allows our team to review your requirements and confirm vehicle availability and pricing. Your journey is only booked once iTrip has issued confirmation.

Our booking assistance is available 24 hours a day. Short-notice requests remain subject to chauffeur and vehicle availability, so calling is usually the quickest option for urgent travel.

Yes. When accurate flight details are supplied, our team can monitor the flight and coordinate the pickup around the expected arrival. Please let us know if your flight number changes.

Your booking confirmation will include the meeting arrangements. Where a meet-and-greet service is arranged, your chauffeur will wait at the agreed arrivals meeting point with clear identification.

If we have your correct flight number, we will follow the updated arrival information and adjust the pickup plan where possible. For significant changes or missed connections, please contact the booking team as soon as you can.

iTrip coordinates professional airport transfers across South Africa. Send us your airport, destination and travel date and our team will confirm the most suitable arrangement.

Our Standard and Premium vehicles accommodate 1–3 passengers. Premium MultiPax vehicles accommodate up to 6 passengers, while Large MultiPax options accommodate up to 10 or 13 passengers. Group bus capacity is arranged according to your group size.

Passenger count alone does not always determine the best vehicle. Tell us the number and approximate size of your suitcases, as well as any golf bags, equipment or oversized items, and we will recommend the most suitable option.

Yes. A luggage trailer can be requested with selected Premium MultiPax, Large MultiPax and group transport options. Availability must be confirmed when booking, so please mention it in your enquiry.

Please tell us the age and requirements of each child when enquiring. Our team will confirm the appropriate arrangements and availability before the journey.

Yes. We can coordinate delegate arrivals, airport transfers, hotel and venue shuttles, multiple pickup points and scheduled group movements. Our team will help plan the vehicles, routes and timing around your event programme.

Yes. Multi-stop journeys can be planned as part of your transport schedule. Share the addresses, preferred times and passenger numbers so we can recommend an efficient route.

We welcome enquiries from businesses requiring occasional or regular passenger transport. Corporate arrangements can include centralised bookings, coordinated travel and invoicing suited to the agreed account requirements.

Yes. Our chauffeur and corporate services can be arranged around meeting schedules, multi-stop itineraries and executive guest requirements, with discreet service and central coordination.

Please contact us as soon as your plans change. Amendments are subject to vehicle availability, and any cancellation terms applicable to your journey will be communicated with your quotation or booking confirmation.

Available payment arrangements and any due dates will be clearly stated on your quotation or invoice. If your organisation has specific procurement or invoicing requirements, please include them in your enquiry.

Yes. iTrip’s purpose-built transport management system brings booking information and invoicing together, supporting clear and consistent administration for individual and corporate clients.

Yes. You can WhatsApp our booking team on 076 314 8980. For a faster response, include your travel date, route, passenger count and any luggage requirements.